Finding out what booking costs a veterinary clinic is unusually hard, and the reason is structural. The field splits into two product categories, one of which publishes prices online and one of which does not. General booking systems start at €7.90 a month and say so on their front page. Veterinary practice management systems ask you to get in touch. Before comparing anything, work out which category you are in.
Prices checked 21 July 2026 from providers’ own published price lists. Pricing can change — always verify current terms with the provider.
Two categories, two approaches to pricing
| Service | Starting price | Basis | Source |
|---|---|---|---|
| Hallinnoija | €7.90/mo | Per bookable resource, no setup fee | hallinnoija.fi |
| Vello Basic | €7.90/mo | Plus VAT; rate drops with longer billing period | vello.fi |
| Ajas | €16/mo | Plus VAT | ajas.fi |
| Evaraus | €19.95/mo | On a 12-month billing period | evaraus.fi |
| Provet Cloud | no published price | Monthly subscription, price on request | provet.cloud |
That last row is the point of this article. Provet Cloud states on its site that the software is built for all types of veterinary practice and works on a monthly fee subscription, and asks you to contact them for a quote. There is no list price.
This is not a criticism. Practice management software is typically priced by clinic size, user count and implementation scope, and no single honest figure exists. But the consequence for an owner is concrete: you cannot compare on your own. Every comparison means a quote request, a sales conversation and a wait. Comparing three options means going through three sales processes.
On the general booking side the situation is reversed: the price is on the front page and you can work out the three-year total in five minutes.
Which category you belong to
The question is not clinic size. It is what gets recorded in the system.
A practice management system handles patient records, medications, lab results, imaging, invoicing and scheduling in one whole. Provet lists among its features self-service booking that matches services to the right clinician and slot, and rule-based follow-ups that bring clients back on time for boosters and rechecks. None of that gets built for €7.90 a month, and nobody claims otherwise.
A general booking system handles the calendar, reminders and payments. Records are kept elsewhere. Hallinnoija prices per bookable resource, and a resource can be a person or a room — €15.80/month for a two-vet practice, €23.70/month for three. There is no setup fee and the trial is 30 days with no credit card.
The practical line falls on whether you want one system or two. In a single-vet practice where records live in existing software and the problem is purely the calendar, a light booking system solves it for tens of euros a year. In a multi-vet clinic where imaging and lab work need to land in the same view, a light system solves nothing.
Emergencies do not belong in a booking calendar
This separates a veterinary clinic from a hair salon or a massage practice more sharply than price does.
When a dog has eaten something it shouldn’t on a Saturday evening, the owner does not need a calendar. They need a phone number and to know whether you are open. More importantly, the owner cannot judge urgency. In an online booking form they may well pick “general check-up next Thursday” when the situation needs care within the hour.
So on a veterinary website the booking calendar must not be the only route. A working structure is two-track: acute cases are pushed visibly toward the phone and emergency guidance, while planned visits — vaccinations, health checks, rechecks, nail trims — go into the calendar. That is a design decision, not a feature you buy with a system.
The same applies to price information. When an owner searches in the evening, they are usually after three things: are you open, what does it cost, and do I need to come now. All three should be findable without a phone call.
Pet details and data protection
In human healthcare it is unwise to add a symptom field to a booking form, because health data is a special category under Article 9 of the GDPR. On the animal side the situation is lighter: species, breed, age and name are information about the animal, not health data about the owner.
That leeway is worth using. Asking for species, age and reason for the visit at booking means the practice knows what is coming and can allocate the right slot. In Hallinnoija’s system this is handled with pre-booking questions whose answers appear in the booking details.
The owner’s contact details remain personal data, with the usual obligations: collect only what is needed, explain the purpose, keep it no longer than necessary.
Add-ons and an owned website
The same extras apply as in other trades. At Hallinnoija, online payments are €9.90/month plus 2.5% + €0.39 per completed transaction, and a card terminal is €5.90/month; the company gives its own example where booking and online payments together come to €17.80/month. SMS generally runs €0.05–0.15 per message.
On the website side, prices are one-off: single-page €400–900 plus VAT, multi-page €700–2,500 plus VAT (WebFin, 25 June 2026), with booking €2,000–6,000 (Poickeus, 2026), with integrations €3,000–10,000 (Nerot.fi, 2025). Maintenance €35–50/month, domain €10–30/year. Our own packages are Starter €790, Business €1,290 and Premium €2,490, VAT 25.5% included; the agency prices above exclude VAT.
In a veterinary practice the division of labour between site and system is clearer than in most trades. If you run a practice management system, it handles the calendar regardless, and an owned site does not replace it — nor does it try. The site’s job is discoverability, pricing, emergency guidance, and making someone confident enough to bring their animal to you specifically. A comparison of the models is on our comparison page, and the background to the figures is in our website cost guide.
Who this does not suit
If you operate as part of a chain with a central system and a ready site template, an owned site is a wasted cost and quite possibly a breach of contract. The same applies if you are a single-vet practice with a full book and no appetite for new clients — then you are paying for visibility you do not want.
The investment justifies itself when you compete with several clinics in the same town and owners compare online before they call. Picture a two-vet practice taking ten new clients a month: if even two of them come because the price list and emergency guidance were findable online, the site pays for itself quickly. 84% of Finns look online for information about goods and services (Statistics Finland, 2025).
See an example on our demo sites or run your own numbers in the calculator.