Blog

Massage — booking system articles

Articles for massage: how an online booking system increases revenue and reduces phone calls.

For a massage therapist, the €0–48.90 per month range is not driven by feature counts. It comes down to one boundary: whether you handle patient records or simply keep a calendar. Patient record handling is a different product category, with documentation requirements and Kanta compatibility.

The practical consequence is clear. If you record health information about clients, the cheapest tier is not a realistic reference point. If you do not, it serves perfectly well.

The articles below cover both sides of that line, and why a symptom field does not belong on a web form.

Frequently asked questions

How much does a booking system cost a massage therapist?

By published price lists, €0–48.90 per month. The difference comes from whether you need patient record handling and a Kanta connection or just a booking calendar. These are two separate product categories.

Can the booking form ask about a client's complaints?

Health data is a special category under Article 9 of the GDPR. The simplest approach is not to collect symptom information online at all, and to record background details at the appointment in the system built for patient records.

How should treatment series be handled?

Check whether the system supports different durations as separate services and whether a client can book the next session at the end of a visit. Booking the next appointment before leaving is the single most important function for treatment series.